Technical Integration & Operations Engineer — Digital Payments

Technical Integration and Partner Coordination

1. Coordinate technical requirements, connectivity setup, testing sessions, issue resolution, and follow-up with external partners.
2.  Read API documentation and test requests, responses, authentication, error handling, and timeout behaviour using Postman, curl, or equivalent tools.
3.  Maintain an integration issue tracker with evidence, owners, next actions, and target dates.
4.  Prepare clear technical emails, meeting notes, test results, and escalation reports.
5. Support payment-switch integration testing under the guidance of the designated integration lead.

Infrastructure and Connectivity

1. Monitor and troubleshoot Linux servers, application services, DNS, TLS certificates, routing, firewalls, and VPN connectivity.
2. Investigate site-to-site IPsec VPN issues with the relevant network teams and service providers.
3. Analyse application, server, and database logs to identify the source of failures. - Maintain monitoring, alerting, backup verification, and documented restore checks.

Application and Deployment Support

1. Support controlled deployments and rollbacks using approved procedures.
2. Work with Git, Docker, shell scripts, and application configuration.
3. Perform authorised database health checks and read-only SQL investigations; escalate deeper database changes to the responsible specialist.
4. Diagnose web application and browser-to-API issues with the development team.
5. Keep configuration records, troubleshooting guides, and operational handover documentation current.

Incident and Security Responsibilities

1. Act as the local technical contact during incidents and agreed go-live support periods.
2. Escalate issues with timestamps, affected services, sanitised logs, and transaction or request references where applicable.
3. Investigate uncertain transaction outcomes without blindly retrying payment requests or changing financial records.
4.  Follow approved access, confidentiality, change-control, and incident procedures.
5. Use individual accounts, MFA, and least-privilege access. Protect credentials and customer information.
6. Perform sensitive production changes only after the required approval and preserve the associated change and incident records. 

1. At least four years of relevant hands-on experience in application support, systems engineering, integration support, or technical operations.
2. Demonstrable participation in at least one integration with an external organisation or service provider, including testing and troubleshooting.
3. Practical Linux administration and production application troubleshooting experience.
4. Hands-on API testing and a working understanding of HTTP/HTTPS, JSON, authentication, permissions, and error handling.
5. Practical experience configuring or troubleshooting VPNs, firewalls, routing, and network connectivity.
6. Working knowledge of relational databases and SQL.
7.  Experience using logs and monitoring tools to investigate incidents.
8. Strong written and spoken English, plus Dari and/or Pashto. -
9. Ability to work on-site in Kabul and attend agreed local partner meetings.
10. Availability for an agreed on-call schedule during critical incidents and releases.
11. Relevant degree, diploma, or equivalent demonstrable practical experience.

Preferred Experience

1. Banking, mobile money, fintech, payment gateways, or payment-switch integrations.
2. Familiarity with payment timeouts, duplicate prevention, reversals, and reconciliation support.
3. Java/Spring Boot application support, Oracle or MySQL, Nginx, and CI/CD workflows.
4. Basic JavaScript/React troubleshooting.
5.  Relevant technical certifications supported by practical experience.

Application Requirements

Please submit:

1. An updated CV.
2. Two short examples of technical problems you personally resolved, explaining the issue, your actions, and the result.
3. One external integration you supported, identifying your specific contribution.
4. Current location, notice period, and earliest joining date.
5. Expected monthly salary and currency, stating whether the amount is gross or net.
6. Do not include confidential client data, credentials, or proprietary code in your application.

BarakatPay is an emerging Electronic Money Institution (EMI) project committed to delivering secure, innovative, and accessible digital financial services in Afghanistan. The company aims to strengthen financial inclusion and support the development of the country's digital payment ecosystem through technology, regulatory compliance, and operational excellence.

BarakatPay is committed to maintaining high standards of information security, corporate governance, risk management, customer protection, and regulatory compliance.